Are race product unisex or men/women?
The products are gender specific except for the Youth product. Click on each individual event page for the product sizing chart.
Can I exchange my race product?
There will be no exchanges for race product for the 2021 virtual event.
Is the Servus Edmonton Marathon a Boston Qualifer?
The 2021 virtual event will not be a Boston qualifier.
When can I run the event?
You can run your 2021 Virtual Servus Edmonton Marathon anytime, anywhere between August 15-31,2021.
Submit your race time to compare your results with participants across the country! In the 24hrs prior to the August 15th start date of the 2021 Virtual Servus Edmonton Marathon participation dates (August 15-31), Sportstats will send you an instruction email. This email will contain a link to claim the race to your Sportstats account. Once you have claimed the race, it will appear on your Dashboard, where you can submit results. To submit results, you can manually enter your time, upload a GPX file, or connect to one of these apps: Strava, Under Armour, or fitbit. If you need any help claiming your race or submitting results, please submit a ticket here. You will be able to submit your results until September 7, 2021.
There will be no timing for the 1K Kids event.
Are there age restrictions on any of the events?
18 years old is the recommended minimum age for the Marathon. For the Half Marathon, previousl Half Marathon experience and/or proper training is recommended.
When is Package Pick-up?
Race Kit Pick-Up starts Thursday, August 12 until Sunday, August 15, 2021 at the Running Room location you chose at registration. If you are unsure which location you chose, you can reply to this e-mail.
You can pick up your package during store hours. Check store hours here.
Please note, we cannot exchange shirt/jacket sizes at the store.
If you chose Direct to Home Shipping, your packages will arrive early- to mid-August.
Transfers and Refunds
No, there are no refunds for the 2021 Virtual Servus Edmonton Marathon
Can I transfer to another distance?
Yes. On your Confirmation Email, there is a Link to Transfer your registration to another event (distance). For more information view Participant Self-Transfer. To transfer to any distance there will be a $12 transfer fee (plus processing and taxes). Please note the difference in registrations fees is non-refundable. If you want to transfer up in distance, you must also pay the difference in registration fees.
Can I transfer my bib to another person?
Yes. On your Confirmation Email, there is a Link to Transfer your registration to another person. Click on this Link and put in the new person’s email address. The new person will receive an email and update with their own personal information. The fee to do this transfer is $12 (plus processing and taxes).